How not to say the wrong thing — on offering comfort in times of distress

A friend of mine was recently diagnosed with leukemia. She asked on facebook not to be inundated with concerned messages but for people to send her stupid kitty videos, cartoons, and things to make her laugh.

Her husband, a rabbi, recently posted this article. I think it is right on, and such an elegant way of expressing what is sometimes difficult to otherwise grasp: How to be sure you are offering comfort, instead of releasing your own discomfort at someone dealing with trauma.

Susan has since developed a simple technique to help people avoid this mistake. It works for all kinds of crises: medical, legal, financial, romantic, even existential. She calls it the Ring Theory.

Draw a circle. This is the center ring. In it, put the name of the person at the center of the current trauma. For Katie’s aneurysm, that’s Katie. Now draw a larger circle around the first one. In that ring put the name of the person next closest to the trauma. In the case of Katie’s aneurysm, that was Katie’s husband, Pat. Repeat the process as many times as you need to. In each larger ring put the next closest people. Parents and children before more distant relatives. Intimate friends in smaller rings, less intimate friends in larger ones. When you are done you have a Kvetching Order. One of Susan’s patients found it useful to tape it to her refrigerator.

Here are the rules. The person in the center ring can say anything she wants to anyone, anywhere. She can kvetch and complain and whine and moan and curse the heavens and say, “Life is unfair” and “Why me?” That’s the one payoff for being in the center ring.

Everyone else can say those things too, but only to people in larger rings.

See the full article here.

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